the business case for PleaseReview
summary
PleaseReview is a proven cost effective solution for the document review and
co-authoring process, providing an excellent return on investment (‘ROI’) with
both tangible and intangible benefits. Organizations are able to deliver not
only higher quality documents in a shorter timescale, but also significant time
(and therefore cost) savings for all involved in the document review process.
tangible benefits
Tangible benefits are gained by reducing the cost of document review as a result of:
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Less time spent by staff on each document review (e.g. no duplication of effort,
repetition) |
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Less time needed for document authors to review/consolidate comments and
changes |
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Fewer review cycles required as:
- authors no longer need to consolidate
comments from multiple sources
- the transparent process means reviewers may not
need to see the document again |
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Minimal review cycle management required, as once the review is set-up (a very
quick process), management is performed by the system |
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Fewer mistakes by staff (e.g. commenting on the wrong copy of the document) |
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Automatic review report generation which can:
- substantially cut down or eliminate time spent in preparing document change
reports
- reduce the time spent in review meetings by 60% or more
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Automated metrics capture - automating a typically manual process which in turn
delivers time savings and process improvements.
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These tangible benefits can result in the
elapsed time of a review reduced by 65% and typical savings of
35% in review
costs.
intangible benefits
Intangible benefits are gained by providing a controlled, collaborative, transparent
review environment:

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Document review cycles are substantially shorter, leading to business process
benefits, as the next phase of the process can be initiated sooner |
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Document quality is higher as:
- all proposed comments and changes are automatically captured
- there is no risk that accepted comments or changes will be omitted in error
- reviewers are able to have a full exchange of views
- reviewers can continually update their comments during the review process as
further information becomes available |
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Document integrity is maintained as a result of the audit trail’s record of all
comments and changes (both accepted and rejected) |
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User frustration with the review process is substantially reduced
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Reviewer behavior is modified as Reviewers' comments are more public, resulting
in more ‘thoughtful’ comments. |
If you are interested in calculating the time and cost savings PleaseReview
could bring your organization, please contact us.
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eWEEK Labs' tests show that PleaseReview does a good job of simplifying what would
ordinarily be a complex task of compiling and resolving revisions in multiple versions
of a document.”
eWeek.com | technology news
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We believe that there are many and varied uses for PleaseReview in the Department of Defense
due to the diversity and disparate locations of individuals and groups tasked to review and update
required documentation.”
Robert Pastusek, President & CEO -
Holmes-Tucker International | government & defense
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The fundamental benefits are time and cost savings for those who create and review documents.
The ability to create, review and publish documents more quickly can provide a number of less tangible benefits,
such as faster delivery of proposals, an enhanced ability to comply with specific legal requirements,
better version control, and less reliance on emailing documents to collaborators.”
Michael Osterman, Founder -
Osterman Research | market research & analysis
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We use PleaseReview across the company as it maintains document confidentiality and it makes
it far quicker for authors to collate and reconcile comments,
saving us all so much time.”
Peggy Berry,
Vice President and Head of Quality & Regulatory Affairs -
Amarin Corporation| life sciences
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We found it (PleaseReview) to be a tool that expedites the document review process
markedly...PleaseReview is also very user friendly and there was an instant love
of the product not only in our Clinical and Regulatory Departments but across all
operational areas on site.”
A prospective customer after evaluation,
now a customer | life sciences
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We recently completed a rate case in which we had only ten days in which to draft
and file responsive testimony. In the past, this has been a very difficult and stressful
process. With PleaseReview, we were able to turn out the testimony very quickly
with multiple editors.”
Martin J. Bregman, Executive Director,
Law -
Westar Energy | energy
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…(a colleague) was trying to find Word or Google applications that would have the same functionality
as PleaseReview. As hard as (they) tried, (they) couldn’t even find anything that was even close
to PleaseReview.”
a satisfied recent customer | life sciences
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We remain convinced that PleaseReview is the best available product to meet the requirements collaboration
and coordination needs of our customers.”
Ken Thetford, Chief Operations Officer - Holmes-Tucker International | government & defense
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Our users are very satisfied with the system and find it very easy to use and clear
in its instructions. We are also extremely satisfied with the helpdesk support which
delivers efficient and quick day to day service.”
Karen Olsen,
Global strategic publications planning manager - Ferring International Center | pharmaceuticals
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The cloud model works really well. The implementation was fast
and PleaseTech gets upgrades done quickly with minimal downtime.”
Keith Bereskin,
IT Director - ISTA Pharmaceuticals, Inc. | pharmaceuticals
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PleaseReview assists in keeping the focus on the content of the document rather than the process or tool.”
Robert Pastusek, President & CEO -
Holmes-Tucker International | government & defense
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We chose to have a hosted solution as it meant we didn’t need to worry about supporting the PleaseReview system ourselves.
In the four years since making that decision, we haven’t experienced any issues - in fact it has been remarkably stable,
with no associated downtime whatsoever.”
Karen Valentino,
Vice President of Program Management - Conatus Pharmaceuticals Inc. | pharmaceuticals
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Companies looking for an easy way to collaborate on documents with external entities
- including partners and customers - will find PleaseReview a flexible, easy-to-
use collaboration platform.”
eWeek.com | technology news
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PleaseReview allowed us to streamline the editing process and turn new versions more quickly.
And, because the system allows us to establish clear deadlines, it provides discipline to the process
and ensures that all editors are working on the same document at the same time.”
Martin J. Bregman, Executive Director, Law - Westar Energy | energy
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Our product search showed it (PleaseReview) was the only application specifically designed
for collaborative document review and co-authoring.”
John Skears, Program Manager - CANDU Owners Group | nuclear
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When implementing PleaseReview, there was virtually no set up except knowing who was going to be
set up on the system, and the training was easy because PleaseReview is really intuitive for people to use.”
Peggy Berry, Vice President and Head of Quality & Regulatory Affairs -
Amarin Corporation| life sciences
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PleaseReview is a powerful and unique piece of technology that completely alters the way a business can manage
co-authoring and collaborative review of documents, combining intuitive ease of use with absolute control and
accountability.”
DM Magazine | document & content management
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The use of PleaseReview cut the review time for a document by half compared to the process
we used before- we have about 25 users who now actively review documents and what
used to take days is often achieved in hours.”
Maria Avina,
Clinical Research Manager - ISTA Pharmaceuticals, Inc. | pharmaceuticals
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PleaseReview was the only product that we found that provides the collaborative drafting
and review capabilities we need. We have found that PleaseReview is easy to learn
and use. The ability to access PleaseReview through the Internet allows us to include
outside consultants and attorneys in the document review and drafting process.”
Martin J. Bregman, Executive Director, Law - Westar Energy | energy
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One customer indicated that the document comment adjudication sessions were reduced from
two weeks to three days using PleaseReview.”
Ken Thetford, Chief Operations Officer - Holmes-Tucker International | government & defense
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CANDU Owners Group is still in a trial roll out phase of PleaseReview, but from my
point of view this product greatly reduces the effort required to administer multi
phase reviews. Feedback from reviewers has been that PleaseReview is easy to use
and that the ability to thread comments adds to the quality of the review.”
John Skears, Program Manager - CANDU Owners Group | nuclear
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PleaseReview offers a number of useful features, such as confidential review, and the ability to
limit particular users’ edits to specific 'zones' within a document. Because the review process tracks changes
in a database and not in the native document application, an independent audit trail can be established
for all changes to a document. This is particularly important in compliance-focused environments.”
Michael Osterman, Founder - Osterman Research | market research & analysis
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PleaseReview is our ‘go-to’ software whenever we have a critical document to edit —
we don’t need to think about the process too much anymore!”
Karen Valentino,
Vice President of Program Management - Conatus Pharmaceuticals Inc. | pharmaceuticals
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PleaseReview was an obvious choice for the Editor's award this year, as it stood out as innovative
as well as a really well thought-out product.”
Dave Tyler,
Editor - DM Magazine | document & content management
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With PleaseReview, all comments are made on a single draft of the document,
and as every reviewer can see comments from other reviewers there are no duplications -
if they disagree, they can indicate that within the comments.
It's all so much more civilized and everyone gets to really collaborate on the review.”
Peggy Berry, Vice President and Head of Quality & Regulatory Affairs -
Amarin Corporation| life sciences
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Knowing that everyone is commenting on the same draft and having commenters see others'
comments was very helpful. That way everyone knows how the document is shaping up.”
Martin J. Bregman, Executive Director, Law - Westar Energy | energy
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We are confident that usage of PleaseReview will continue to deliver substantial benefits to both authors and reviewers.
Whilst the continuing challenge of competing priorities and resource issues will continue to have an impact,
PleaseReview will enable us to get closer to the target 30 day review completion time.”
John Skears, Program Manager - CANDU Owners Group | nuclear
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Your support team was extremely responsive to our recent installation and upgrade questions.
It is always a pleasure to work with an organization like PleaseTech.”
Mark Kilchenmann, Holmes-Tucker International, Inc. | IT services