customers

PleaseTech’s products are relied upon by over 100 companies and many thousands of users across North America, Europe, Australasia, South Africa and Asia. Whilst over half our customers operate in the Life Sciences sector, with clients ranging from biotech start-ups to some of the 'top 10' pharma, we also have satisfied clients from other industries including Aviation, Defence, Education, Energy, Government, Manufacturing, Military, Software Engineering and Utilities.

Many of our clients are large, international and complex organizations, however our software solutions are also ideally suited for smaller companies and consultancies who are involved in the document creation and review process. Whatever the size of company, we enjoy successful business relationships with all our customers and focus on providing a great product, excellent and prompt customer service as well as superior technical support.

If you would like to speak with our customers to learn their experience with PleaseTech first-hand, please contact us.

Please see below for a list of some of our customers. Due to client confidentiality reasons, we are unable to publicize the names of most customers.

Acorda Therapeutics | Life Sciences
Allen Matkins | Law
Altera Corporation | Semiconductor
Amarin Pharma, Inc. | Life Sciences
Attenda Ltd. | Information Technology
Auspex Pharmaceuticals | Life Sciences
CANDU Owners Group  | Nuclear
Celldex Therapeutics, Inc. | Life Sciences
Conatus Pharmaceuticals | Life Sciences
Cubist Pharmaceuticals, Inc. | Life Sciences
Cypress Semiconductor Corporation | Semiconductor
Durata Therapeutics, Inc. | Life Sciences
Dyax Corp.  | Life Sciences
Federal Department of Foreign Affairs | Government
Holmes-Tucker International, Inc. | Government
JRAD | Defense
Medtronic, Inc. | Life Sciences
Merrimack Pharmaceuticals Inc. | Life Sciences
NATS  | Aviation
Navy Surface Warfare Center - Dahlgren Division (NSWCDD)  | Defense
Pearl Therapeutics, Inc. | Life Sciences
Pharmacyclics, Inc. | Life Sciences
Prolong Pharmaceuticals | Life Sciences
Sarepta Therapeutics | Life Sciences
TARIS Biomedical, Inc.  | Life Sciences
Tokai Pharmaceuticals, Inc. | Life Sciences
United Therapeutics Corporation  | Life Sciences
Vertex Pharmaceuticals  | Life Sciences
Westar Energy | Utilities
Zachry Nuclear Engineering, Inc. | Nuclear

  

  

  • eWEEK Labs' tests show that PleaseReview does a good job of simplifying what would ordinarily be a complex task of compiling and resolving revisions in multiple versions of a document.” eWeek.com | technology news
  • Upgrading our system was a major leap for Acorda. Not only did this mean significant feature changes for us, but also a rather challenging upgrade path for PleaseTech to work with. The upgrade was very smooth, the application stable and our end user community was thrilled when we went live. All in all this was a very successful project thanks to PleaseTech.” Josh Bauer, Asst. Director, Network Operations - Acorda Therapeutics | life sciences
  • We believe that there are many and varied uses for PleaseReview in the Department of Defense due to the diversity and disparate locations of individuals and groups tasked to review and update required documentation.” Robert Pastusek, President & CEO - Holmes-Tucker International | government & defense
  • We have been able to almost eliminate the amount of time authors spend collating comments into the next version and are now far more efficient about resolution of conflicting reviewer comments.” Matt Fitzpatrick, Manager, Regulatory Affairs - Pearl Therapeutics, Inc. | life sciences
  • PleaseReview is a highly recommended document review software tool that requires easy installation and provides a user friendly approach to document review.” Mary Bogdanovski, Regulatory Affairs Manager - CSL Behring| life sciences
  • (PleaseReview) controls the process and helps keep it very organized. You can view all comments and edits by the entire group instead of multiple versions being edited in a vacuum.” user - 'top 10' pharmaceutical company | life sciences
  • One of the reasons why we selected the PleaseReview tool was the fact that the PleaseTech organization had been very, very helpful during our test and evaluation period. I am glad to report that PleaseTech has never disappointed us!.” another satisfied customer
  • The fundamental benefits are time and cost savings for those who create and review documents. The ability to create, review and publish documents more quickly can provide a number of less tangible benefits, such as faster delivery of proposals, an enhanced ability to comply with specific legal requirements, better version control, and less reliance on emailing documents to collaborators.” Michael Osterman, Founder - Osterman Research | market research & analysis
  • We use PleaseReview across the company as it maintains document confidentiality and it makes it far quicker for authors to collate and reconcile comments, saving us all so much time.” Peggy Berry, Vice President and Head of Quality & Regulatory Affairs - Amarin Corporation| life sciences
  • We found it (PleaseReview) to be a tool that expedites the document review process markedly...PleaseReview is also very user friendly and there was an instant love of the product not only in our Clinical and Regulatory Departments but across all operational areas on site.” A prospective customer after evaluation, now a customer | life sciences
  • I have had first hand experience with PleaseReview and speak highly of this smart software tool. PleaseReview will definitely aid the US government and federal agencies in their document review process.” anon | LinkedIn
  • We recently completed a rate case in which we had only ten days in which to draft and file responsive testimony. In the past, this has been a very difficult and stressful process. With PleaseReview, we were able to turn out the testimony very quickly with multiple editors.” Martin J. Bregman, Executive Director, Law - Westar Energy | energy
  • Authors now spend more time focused on the development of document content rather than document formatting.” Matt Fitzpatrick, Manager, Regulatory Affairs - Pearl Therapeutics, Inc. | life sciences
  • …(a colleague) was trying to find Word or Google applications that would have the same functionality as PleaseReview. As hard as (they) tried, (they) couldn’t even find anything that was even close to PleaseReview.” a satisfied recent customer | life sciences
  • We remain convinced that PleaseReview is the best available product to meet the requirements collaboration and coordination needs of our customers.” Ken Thetford, Chief Operations Officer - Holmes-Tucker International | government & defense
  • Our users are very satisfied with the system and find it very easy to use and clear in its instructions. We are also extremely satisfied with the helpdesk support which delivers efficient and quick day to day service.” Karen Olsen, Global strategic publications planning manager - Ferring International Center | pharmaceuticals
  • The cloud model works really well. The implementation was fast and PleaseTech gets upgrades done quickly with minimal downtime.” Keith Bereskin, IT Director - ISTA Pharmaceuticals, Inc. | pharmaceuticals
  • PleaseReview assists in keeping the focus on the content of the document rather than the process or tool.” Robert Pastusek, President & CEO - Holmes-Tucker International | government & defense
  • We chose to have a hosted solution as it meant we didn’t need to worry about supporting the PleaseReview system ourselves. In the four years since making that decision, we haven’t experienced any issues - in fact it has been remarkably stable, with no associated downtime whatsoever.” Karen Valentino, Vice President of Program Management - Conatus Pharmaceuticals Inc. | pharmaceuticals
  • Companies looking for an easy way to collaborate on documents with external entities - including partners and customers - will find PleaseReview a flexible, easy-to- use collaboration platform.” eWeek.com | technology news
  • PleaseReview allowed us to streamline the editing process and turn new versions more quickly. And, because the system allows us to establish clear deadlines, it provides discipline to the process and ensures that all editors are working on the same document at the same time.” Martin J. Bregman, Executive Director, Law - Westar Energy | energy
  • PleaseReview has been a great success in our company and our users have been happy with how easy the software is to use. I continue to receive positive feedback from them.” Matt Fitzpatrick, Manager, Regulatory Affairs - Pearl Therapeutics, Inc. | life sciences
  • Our product search showed it (PleaseReview) was the only application specifically designed for collaborative document review and co-authoring.” John Skears, Program Manager - CANDU Owners Group | nuclear
  • When implementing PleaseReview, there was virtually no set up except knowing who was going to be set up on the system, and the training was easy because PleaseReview is really intuitive for people to use.” Peggy Berry, Vice President and Head of Quality & Regulatory Affairs - Amarin Corporation| life sciences
  • PleaseReview is a powerful and unique piece of technology that completely alters the way a business can manage co-authoring and collaborative review of documents, combining intuitive ease of use with absolute control and accountability.” DM Magazine | document & content management
  • The use of PleaseReview cut the review time for a document by half compared to the process we used before- we have about 25 users who now actively review documents and what used to take days is often achieved in hours.” Maria Avina, Clinical Research Manager - ISTA Pharmaceuticals, Inc. | pharmaceuticals
  • PleaseReview was the only product that we found that provides the collaborative drafting and review capabilities we need. We have found that PleaseReview is easy to learn and use. The ability to access PleaseReview through the Internet allows us to include outside consultants and attorneys in the document review and drafting process.” Martin J. Bregman, Executive Director, Law - Westar Energy | energy
  • When owning a review, PleaseReview makes it easy to see any issues with either the document or process due to the number of comments made.” user - a 'top 10' pharmaceutical company | life sciences
  • One customer indicated that the document comment adjudication sessions were reduced from two weeks to three days using PleaseReview.” Ken Thetford, Chief Operations Officer - Holmes-Tucker International | government & defense
  • CANDU Owners Group is still in a trial roll out phase of PleaseReview, but from my point of view this product greatly reduces the effort required to administer multi phase reviews. Feedback from reviewers has been that PleaseReview is easy to use and that the ability to thread comments adds to the quality of the review.” John Skears, Program Manager - CANDU Owners Group | nuclear
  • PleaseReview offers a number of useful features, such as confidential review, and the ability to limit particular users’ edits to specific 'zones' within a document.  Because the review process tracks changes in a database and not in the native document application, an independent audit trail can be established for all changes to a document.  This is particularly important in compliance-focused environments.” Michael Osterman, Founder - Osterman Research | market research & analysis
  • PleaseReview is our ‘go-to’ software whenever we have a critical document to edit — we don’t need to think about the process too much anymore!” Karen Valentino, Vice President of Program Management - Conatus Pharmaceuticals Inc. | pharmaceuticals
  • PleaseReview was an obvious choice for the Editor's award this year, as it stood out as innovative as well as a really well thought-out product.” Dave Tyler, Editor - DM Magazine | document & content management
  • With PleaseReview, all comments are made on a single draft of the document, and as every reviewer can see comments from other reviewers there are no duplications - if they disagree, they can indicate that within the comments. It's all so much more civilized and everyone gets to really collaborate on the review.” Peggy Berry, Vice President and Head of Quality & Regulatory Affairs - Amarin Corporation| life sciences
  • Knowing that everyone is commenting on the same draft and having commenters see others' comments was very helpful. That way everyone knows how the document is shaping up.” Martin J. Bregman, Executive Director, Law - Westar Energy | energy
  • We are confident that usage of PleaseReview will continue to deliver substantial benefits to both authors and reviewers. Whilst the continuing challenge of competing priorities and resource issues will continue to have an impact, PleaseReview will enable us to get closer to the target 30 day review completion time.” John Skears, Program Manager - CANDU Owners Group | nuclear
  • Your support team was extremely responsive to our recent installation and upgrade questions. It is always a pleasure to work with an organization like PleaseTech.” Mark Kilchenmann, Holmes-Tucker International, Inc. | IT services