We hope you’ve had a good look around our website, and now have some further questions.
The following categories of FAQs should provide the answers you’re looking for,
but if not, or if they spark a further question, please get in touch.
PleaseReview and SharePoint
Does SharePoint offer collaborative document review and co-authoring?
SharePoint 2010/2013, used in conjunction with Word 2010/2013 (exact functionality
depends on version mix) offers uncontrolled document co-authoring, which is when
multiple authors can access a document and edit it simultaneously.
It’s called 'uncontrolled' co-authoring as everyone in the document is a
'master' author and are not only able to make wholesale changes, but are
also able to delete each other's edits and comments. This completely removes
the document owner's control over the document content and leaves no audit trail.
So, the uncontrolled co-authoring process falls down unless you have a small group
of trained, rational, courteous users…
Previous SharePoint versions work in a similar way to a 'shared drive' and
only permit people to work on the document in a sequential manner (i.e. the document
is checked out by an individual, worked on and then checked back in again for the
next person to work on it).
So what differentiates PleaseReview from SharePoint?
PleaseReview has several distinct capabilities which are not available with SharePoint:
Internal and external teams can simultaneously access the same document at the same
time, with the ability to work on the same areas of the document
There is the ability to specify who can do what to where in a document. An
individual may be given co-authoring privileges on different areas of the document
and even locked out of parts of the document entirely
Areas of a document can be locked as 'read only' or hidden for confidentiality
reasons if you don't want sections of a document edited or viewed by specific
Reviewers' comments and changes can also be made confidential e.g. for impartiality
Reviewers can only mark up but not mess up a document, keeping styles and formatting
The comment function allows for discussion threads, which, in a standard collaborative
review, all reviewers can see and respond to
With PleaseReview you can review a document offline using either an iPad or Android
tablet. All comments and changes are then uploaded into the review when the
reviewer logs back into the PleaseReview system
PleaseReview provides comprehensive reporting detailing all activity on the review
(e.g. all changes and comments, who made them and when, whether they were accepted
or not and any associated reason). This reporting function ensures outstanding
issues can be rapidly identified and resolved as well as providing full transparency
There is a complete process, with deadlines, automated reminders etc
There are several in-built workflows: single stage collaborative review;
sequential collaborative review; parallel review; and hierarchy review
PleaseReview versus alternative document review process providers
How does PleaseReview compare to the Adobe Acrobat functionality?
The main disadvantage of review processes based around Adobe Acrobat is that all
comments made on the PDF file need to be manually transcribed to the master
When reviewing Microsoft Office documents, using PleaseReview means there is no
need to render the documents to PDF to have a controlled review. PleaseReview
also allows the automatic consolidation of comments and changes into both Word
and Excel documents, which means an end to the tedious, time consuming process of copy and
Other significant differences between the two is that PleaseReview also provides
control over 'who can do what to where'; there is a comprehensive audit trail and
it sends out deadlines and reminders, to ensure the whole team completes the review
It is also worth noting that PleaseReview can be used to review PDF documents and
offers a couple of options in this respect. Contact us for more
Who are your competitors?
PleaseTech is not aware of any direct competitors to PleaseReview. However,
there are many other ways to review documents. Most have significant disadvantages
and, generally, an author either has to: (i) copy amendments from a marked up environment
(such as PDF) into the original document; or (ii) consolidate comments and changes
from multiple copies of the same document (e.g. emailed Word documents). Furthermore,
other methods usually cannot handle simultaneous mark-up by multiple people leading
to a slow and highly inefficient sequential review process. All these approaches
are time consuming, prone to error and uncontrolled.
Collaborative platforms or workspaces typically provide access to shared documents
but don’t provide simultaneous mark-up capabilities. This is similar to the shared
drive 'one at a time' approach. Products which do provide simultaneous ‘co-authoring’
offer an uncontrolled environment in which all participants are a ‘master author’.
This means that they can delete each other's comments and changes, completely
removing the original author’s control over the document content and leaving no
Some companies offer cloud based mark-up environments. The common factor in all
these cloud based solutions is that they either offer only uncontrolled co-authoring,
cannot handle simultaneous mark-up, or only offer annotations and not true collaborative
editing. Where text modification is available they cannot handle anything but the
most simple of Word documents properly. Whilst they can import Word documents, exporting
them with incorporated changes is a bigger challenge.
Furthermore many companies offer only cloud based solutions. PleaseTech offers both
cloud and on premise options and offers comprehensive APIs for integration, with
many 'off-the-shelf' integrations with leading content management systems.
PleaseReview and document management systems
Can PleaseReview be integrated with other systems such as document and content management
Yes, PleaseTech has a number of off-the-shelf integrations with leading content
management systems, including CSC FirstDoc, EMC Documentum, Microsoft SharePoint,
OpenText Content Suite, QUMAS, Oracle WebCenter Content and Veeva Vault.
With its comprehensive suite of APIs and support of web services, PleaseTech provides
the capability to integrate its products into most software systems including both
commercial off the shelf products and those developed in-house. More
information can be found
Is PleaseReview a document management system?
PleaseReview is not designed to be a document management system and does not offer
'check-out/check-in' capabilities. It is designed to work either stand
alone or in conjunction with document management systems.
PleaseReview can also be integrated with most leading document management systems,
Document formats and other files handled by PleaseReview
What types of format can be handled?
Microsoft Word, PowerPoint, Excel, PDF, source code, text and images.
Can graphics be inserted into a review?
Yes, PleaseReview can handle graphics.
Graphics can also be inserted into a document by the document owner or co-author. Reviewers
are able to attach images to their comments.
So can it handle images?
Images can either be inserted into Word documents and uploaded to the PleaseReview
system for review or .jpg, .gif and .png images may be treated as documents in the
review and have comments attached with pixel level accuracy.
Can you review video files?
You can upload any document or file type (including a video file) to PleaseReview,
however, for such unsupported formats reviewers can only make general, document
level comments on a document or file; they can't attach comments to a specific
section of it.
Reviewing documents with PleaseReview
Does PleaseReview have an approvals cycle?
No, most of our customers have document management workflows for approvals.
However, it's a question we're often asked and are looking to provide approvals
in the near future.
Can you capture metrics?
Yes, all information associated with PleaseReview is available on the database for
reporting purposes and there are specific, customizable screens to allow the categorization
of reviews to further enhance metric capture.
Is the document locked when one person is reviewing it?
No, PleaseReview provides simultaneous access. This means your team can review
the same document at the same time. All comments and proposed changes are
applied to a paragraph immediately. This same immediate update happens for all
other actions such as revising, accepting or rejecting comments and proposed
Reviewers will automatically see each other's comments and changes unless this
is not desired.
The only time that an area of the document is locked is when it has been locked
by a co-author for editing. Once edited, this area (known as an EditZone)
is updated and unlocked making it available for others to comment upon. The
ability to co-author is a specific role allocated to certain users (and is a license
Is it possible to hide parts of the document from reviewers?
Yes, for Word documents it is possible to hide areas of the document from selected
participants. This is achieved via PleaseReview's 'ReviewZones'
feature, which provides control over 'who can do what to where' giving an
additional level of control and flexibility over the review process. This
gives the review owner the ability to specify whether review participants can review,
view only (not comment or propose changes) or simply not see different sections
of a document.
How can we protect the content of the document from public view?
Every user has to log on and can only see the documents they have been invited to
review. As a configuration option, it is possible to prevent the download
of the original document.
Is it possible to prevent reviewers downloading and printing the document?
In the same way that Internet sites can't stop people printing pages, taking
screen shots (or even taking a picture of the screen with a camera phone), we're
unable to stop people who have access to the review from doing these things in PleaseReview.
Is it possible to make the comments of each reviewer confidential (other reviewers
shouldn't be able to see each other's comments)?
Yes, PleaseTech recognizes that not all reviews can be undertaken in a collaborative
environment, with each participant able to view the latest changes and comments.
Certain business reasons may require that a review be undertaken in a confidential
environment whereby each participating individual cannot see the other participant's
input. This is usually done for reasons of impartiality - when reviewers should
not be influenced by other reviewers' comments or changes.
Setting up a confidential review (in which reviewers cannot see the other's
comments and changes but the document owner gets a consolidated view) is as simple
as selecting the appropriate check box. This short
product tour details how.
Is it possible for external reviewers to our organization to also access
documents for a review?
Yes, because PleaseReview is browser based, it means both internal and external
contributors can access and review documents without the need for any additional
software. PleaseReview is ideally suited for collaboration through the firewall
using standard infrastructure techniques to enable documents to be securely reviewed
anytime from anywhere.
Can PleaseReview be used by different user communities across different business
Yes, PleaseReview is browser based and therefore may be used by different user communities
(using different systems) to collaborate on a review.
If used within a large organization, PleaseReview may be configured differently
for different business communities. For example, the comment categories available
for the review of proposals can be completely different to the categories presented
for the review of engineering documents.
Is it possible to have passwords for opening documents?
In order to access a document you have to have a password to log into the PleaseReview
system and then be invited to review a specific document.
For the cloud solution, can documents be saved in an online file sharing service
or only on the PleaseTech server?
For security reasons, all documents must be stored on PleaseTech's servers.
Does your product have the ability to be installed locally on our servers?
We wouldn't like to use a cloud service because of confidentiality issues.
PleaseReview is available either as a hosted cloud solution or for on premise installation
within the organization. In fact, the majority of our clients have installed
PleaseReview internally on their own servers.
Is PleaseReview available on a subscription service?
Yes, we offer a range of licenses including renewable term licenses.
How user friendly is the interface - what training is involved?
Minimal training is required to use PleaseReview - the user interface is extremely
intuitive. Don't just take our word for it, see what our customers say. Or take a look at our
When implementing PleaseReview, there was virtually no set up except knowing
who was going to be set up on the system, and the training was easy because
PleaseReview is really intuitive for people to use.” Peggy Berry, Vice President and Head of
Quality & Regulatory Affairs - Amarin Corporation| life sciences
Our users are very satisfied with the system and find it very easy to use
and clear in its instructions. We are also extremely satisfied with the helpdesk
support which delivers efficient and quick day to day service.” Karen Olsen, Global strategic publications
planning manager -Ferring International Center | pharmaceuticals
PleaseReview has been a great success in our company and our users have been
happy with how easy the software is to use. I continue to receive positive
feedback from them." Matt Fitzpatrick,
Manager, Regulatory Affairs - Pearl Therapeutics, Inc. | life sciences
Sign me up, what's the cost?
With pricing starting at only US$25 per user per month* and dropping with quantity (minimum
user numbers apply), PleaseReview is affordable for organizations of all sizes.
*Exact costs depend on user roles and license type. Perpetual licenses are also available.
For more detailed information about
pricing, please contact us.